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Our Promise.
BGS is a customer
focused organization. Our team wants to obtain not only
customer satisfaction but also loyalty. On all of business
dealings we strive to exceed our customer expectations.
As we go
forward and work to achieve our vision, our pledge
is that, at every level and in every part of the
company, we will always be guided by the clear set
of values we articulated in the company's modest
beginnings: |
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- We act with integrity
and communicate honestly and openly.
- We are passionate about
meeting our customer's needs and delivering for our
stakeholders.
- We are accountable for
all of our own actions: these include safety, protecting
the environment, and supporting our communities.
- We work together as a
team and are committed to excellence and innovation.
- We respect each other
and celebrate our diversity.
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Putting our values into words for the first time has made
for a powerful statement to employees, customers,
regulators, and other stakeholders. Within the company, they
have fast become a touchstone for us as we operate on a
day-to-day basis and understand
the bedrock on which we are building BGS's future. |
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" The promise that
our company makes to it's customer is one of continual
improvement, innovation, and quality service."
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Bill G. Smith
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